fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Register light isn’t on because you’re back-up.”

Bottom Text: “Person who wasn’t in line yells at you”]

This needs a bit of explaining.

Saturday, I was both on stock and back-up for register. Depending on the number of people in line, we aren’t required to turn our lights on. If it’s more than 4-5 people in one line, we have to turn ours on.

My co-worker called me up to ring and there were about 3 people in her line. Because I’m back-up, I didn’t have to turn my light on, I just call over the next person in line. 

Well, when I called over someone who I ended up having to have someone do a price check for, this woman comes up to me and is all kinds of angry because my light wasn’t on and she was waiting forever in line?

What’s wrong with this picture?

She wasn’t in line.

She was standing to the side, by our floral arrangements, in neither mine or my co-worker’s line. I politely told her that I wasn’t aware she was in line and agreed to ring her up right after I finished up.

She was nothing but bitchy throughout the entire transaction, so to please her ass, I turned on the damn light, nearly gave her a death glare and did her return which took hardly a minute. 

I quickly turned it back off because I was going back to stock, and she snapped saying ‘look, now your light’s off again’. 

I gave her the receipt and just walked away, already not in the mood to deal with her.

My co-worker told me she bitched about me not having a light on the entire time she WASN’T EVEN IN LINE JUST UGH. Even my co-worker explained how back-ups don’t have their light on unless there’s a ton of people and just blaaaaaaarg.

I’m sure some of you will say it’s my fault for not having it on, but believe me, we actually have a thing where they don’t want us to have our light on if we’re back-ups, unless it’s a crowd.

Weird, I know.

 

I never turn my light on if I’m back-up. I do not want people joining my line when the other register is open and the crowd is gone. I hate when people complain that the light wasn’t on, that’s because I’m not actually open for a line like the main register is.

fuckyeahretailrobin:

I work at a movie theatre and this happens waaaaaaaaay too often. even on prices that arent times!

That’s less than one ticket during matinee showings, where are new monies that cheap!?

fuckyeahretailrobin:

as the only daytime cashier this is infuriating. the manager is now (i’ve worked there for 2 years) enforcing this supposed rule. we used to be able to have bottles as long as they were closed and we kept them under the counter, so we could take a sip here or there. but now we can’t have them anywhere near the front end. so i get all hoarse and need a drink but the manager won’t allow the floor person to cover me. it’s ridiculous and i’ve been coming home extremely sick and dehydrated.

They tried doing that in my store, I threw a rager of a fit and that was the last I heard of the no drinks at the register policy.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “One small clearance tag on one product.”

Bottom Text: “Customers think entire aisle is on clearance.”]

So, at a particular pharmacy store that doesn’t know how to spell the opposite of ‘wrong’, we often clearance things out, as most stores do. We usually don’t have a problem because we get clearance tags with the item name, UPC, SKU and barcode attached to it. However, when it comes to small items, such as cosmetics, things get a little crazy.  

We just clearanced an assortment of nail polishes down 75%. The section got tags for each item, with all the information attached. These tags are on the shelf, next to the item in question, and it’s not that hard to see the text on them indicating which one is on sale. 

EVERY TIME we do this, we’ll get customers who bring up items that weren’t even remotely near the tags, thinking they’re on clearance, and then they throw a hissy fit when they’re not. They insist they were from the spot with the tag, but 9 times out of 10 they’re straight up lying. 

It used to be policy to put small clearance stickers on the product as well as the tags on the shelf. But corporate told us to stop that (to save money on the stickers, probably) when they came out with the tags with info. To be honest, this has probably made us waste more man-hours than the stickers cost in the first place.

*throws hands up in frustration* HHHNNNNNNNNNNNGGGGGGGGGG~

Yes, that just happened to me today with the nail polish. I had to explain to the customer that we try really hard to tag the items, but the tags are an inch wide and the product is much smaller. I also keep getting people bringing up hairdye because it’s near clearance items.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Would you like a free rewards card tod- NO.”

Bottom Text: “This is supposed to be on sale!”

Drug store robin again. I swear that this happens maybe 30 times per shift. Invariably I will ask a customer if they have our Rewards card (which is fairly new and required for sale prices, and every tag reads “with rewards card”) and/or ask if they would like one, but they always cut me off with an angry/irritated no. So then I stay silent about it afterwards and just finish the transaction. And nearly every single time the customer will get all offended and say they thought that [item] was on sale, and why the hell isn’t it ringing up right, and I tell them that that’s why I had asked if they wanted the rewards card, because they must have it for the sale. 
Oh, and the best part is when they actually PAY for their merchandise, then demand to see the receipt, and stand at my counter blocking the other customers, before dramatically exclaiming that they’ve been overcharged and want to speak to the manager.*sigh*

Every single day, then you get the paranoid rant about giving their information away and getting phone calls from us.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “FINISH UNIVERSITY DEGREE. START APPLYING FOR JOB USING QUALIFICATIONS.”

Bottom Text: “BECOME MORE AND MORE INTOLERANT OF CURRENT RETAIL JOB.”]

IMPORTANT: I’m not at all denouncing the importance and potentially rewarding nature of having a fulltime retail job as your ultimate career. If you’re making money to support yourself (and your family, if that is the case) and enjoying yourself (most of the time), then that’s awesome.

I just finished my university degree and I’ve gone on a rampage trying to find fulltime, well-paying jobs using my shiny new degree. Since then, serving bread rolls to people has become more lackluster than usual because it’s not “doin’ it for the money” so much anymore as it is “a placeholder until I find something much better”.

Anything that used to bug me a little now bugs me a lot.

“I wouldn’t get this in a [Field X] position…” I think wistfully as the person asks for seven loaves of bread sliced one minute before closing…

Mod G Note:

Sorry for not queueing this! D: I hit the wrong button.

I agree, once I earned my degree it made me hate everything about my retail job. I earned my degree 3 years ago and am still at the same retail job I worked while in school. I’ve decided that I cannot work in retail without being a student, so, I’m earning a second degree (I’ll be finished in March, and hopefully on my way out of retail).

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “Would you like to donate to help stop juvenile diabetes?”

Bottom Text: “We already do that through Obamacare.”]

Really, dude? Really? I was asking for the children. A simple ‘no’ would have sufficed. You’re the one that decided to make it political.

We do Children’s Miracle Network during Spring, last year I had some asshole give me that exact line when I asked if he’d like to donate a dollar to our local children’s hospital.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “CUSTOMER WANTS A RAINCHECK”

Bottom Text: “FOR A CLEARANCE ITEM”]

We had a woman demand a raincheck or a substitute for a clearance item.  We refused and explained that it’s clearance not a sale.  She blew up, called corporate and complained, they told her we would give her a $10 gift card. WTF!?

fuckyeahretailrobin:

Do you work at Rite Aid? That sounds like everyday I go to work.

I absolutely love my store. The customers are fantastic, my associates are all awesome, and 2 of my managers are very nice. However, more times that not my biggest pet peeve is when my one manager gives me 5 or 6 big projects to do at once, and because I’m the only one there, needs me to ring. So in one night, I’ll end up doing 1000+ sale tags (3-5 aisles worth), at least one 4-foot section, clean everything except the pharmacy, and take care of about 50-75 customers. (We’re a relatively small store) While she has her bad habit of sitting in the office all day, it’d be nice to have some help every once in a while.

I work at Rite Aid next to a Safeway, people are constantly bringing in the Safeway carts.  Those carts do not fit in our store, there is a reason we have small carts.

fuckyeahretailrobin:

There’s barely enough room in some places in our store for people to walk through, let along bring a cart from some other store. If you can’t keep control of your brats without shoving them into a cart, don’t bring them into the store.